Genting Casino

Assessment

86/100

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Best of Genting Casino

• Excellent range of games
• Jackpot roulettes
• Live chat
• Loyalty program

Brian Dekker betting expert

Updated: 16/11/2022

"Genting Casino arrives in Philippines with an excellent offer of games, where live roulette and jackpot slots stand out. You can play from your PC, mobile phone or tablet."

For a long time, it was rumored that the Genting Group was going to land in the Philippines. In fact, in 2019 it opened a subsidiary in Malta to focus on online gaming not only in our country, but in the rest of the European market, and even received the general licenses for Gambling or Other games. However, the pandemic arrived and disrupted the plans of this Malaysian gaming giant.

Finally, Genting Casino takes the step and is now operating in Philippines. They have done so with the licenses issued by the AGCO for Skill on Net, the same operator matrix as PlayUZU, PlayJango, BacanaPlay or MegaCasino. They are part of Genting Malaysia Berhad, a group originally from Kuala Lumpur that operates 42 casino locations in England and Scotland, as well as one in Egypt. Genting also has a general betting license, but for now only has one online casino that we invite you to learn more about.

Our experience at Genting Casino

When we first arrived at Genting Casino, we found a design similar to that of other operators. We have quick access to slot machines, live roulette and casino, a section where everything from blackjack to scratch cards, video bingos and, of course, non-live roulettes coexist. A variety of interesting games, with different modalities and the added bonus of offering Philippines jackpot slots.

If we have to find a "but" to Genting Casino's game offer, it would be the absence of a demo mode. However, when it comes to providers, we have plenty to choose from: Playtech, NextGen, NetEnt, Evolution, Play'n'go, WMS, Yggdrasil, or Amaya are just some of the software developers whose games are available on this operator.

A priori, we have a loyalty program called Genting Exclusive Offers. A VIP club that is only available for users who have been registered in the casino for at least 30 days and have also verified their account. If you meet these requirements, you can also access their bonus rewards, the slot tournaments organized by Genting Casino, or the Prize Twister jackpot that is up for grabs every Friday.

We can use practically all usual payment methods, with some striking exceptions; and as usual, it's optimized for playing from mobile devices. However, it doesn't have an application. Another aspect to highlight is that it has customer support through live chat, but we will delve into all these issues.

Games offer

In general, we can say that Genting Casino has an attractive range of games, where the three essential ones of any casino are not missing: roulette, slots, and blackjack. And not only that, but we also find a wide variety of titles and game modes, which makes the game catalog even more interesting. Video bingos and scratch cards complete the range of possibilities, with the added bonus of live casino.

✅ Slots

If we trust their numbers, we find a catalog with over 1,000 slots to play. Among so many titles we have the classic slot machines of a lifetime, the Megaways that can exceed 15,000 paylines and the jackpot slot machines. Among the most popular titles in this casino, classic games like Starbust, Renegades, Wolf Gold, Montezuma, Shining Crown, Legacy of Dead or The Bandit and The Baron are not missing.

✅ Roulette

Within the casino section, there is a subsection for roulette. We only have five offline roulettes, but four of them are marked as exclusive. Additionally, there are two French roulettes (Pro Special V2 and Pro V2), two European roulettes (Pro V2 and Pro Special), and one American roulette, covering all three game modes.

✅ Blackjack

It is also indicated that only three out of four blackjack months are exclusive. And, just like in the case of roulette, we have both American and European blackjack. In both variations, we have the option of playing Twenty One and the Turbo version of the game. This is a variety that not all casinos offer.

✅ Live Casino

Genting Casino has surpassed a dozen live roulette tables, developed mainly by Playtech. As usual, here coexist dealer-operated and other automatic roulettes. The presence of Quantum and Lightning roulettes stands out, known for their attractive multipliers. They are joined by Mega Fire Blaze, with multipliers up to x10,000. Great roulette, Casiopea roulettes, dealer-operated express roulettes, European and French roulettes... The offer is very good.

✅ Other games

In the casino section, we also have a score of video bingos, including well-known titles like Don Bingote, Carnaval Bingo MGA, or the video bingo version of Immortal Romance. Also in this section is the sub-section scratch and win, the famous scratch cards. The selection is not excessively wide, although the themes are varied. These cards are developed by Microgaming.

VIP club

If you go to the promotions section, you will find the Genting Exclusive Offers that, on paper, function as a VIP program. Registered players will receive new promotions or bonuses each month to enjoy their games, early access to new games, can participate in exclusive tournaments for members, or have freespins. Don't forget that to be eligible, you must have your account verified and it is necessary for 30 days to pass from the day of registration.

Payment methods

One of the points where Genting Casino's short trajectory in our country becomes more evident is in the methods it offers for depositing and withdrawing funds. We can use VISA, MasterCard, PayPal, CASHlib, ecoPayz, Apple Pay or Fast Bank Transfer. All of them are payment methods of proven reliability, although it is true that we miss some more options. Whenever possible, withdrawals will be managed using the same method used to deposit.

Deposits will be available instantly, and there is no minimum withdrawal amount. After requesting a withdrawal, Genting Casino allows up to 24 hours to process the operation. Additional documentation be requested before processing the withdrawal. There are no commission fees for deposits or withdrawals. If there are any fees, Genting Casino will inform Philippines during the deposit or withdrawal process.

Security

Genting Casino is a completely safe operator, as evidenced by the different licenses from the AGCO obtained in recent years. Their systems are approved by the General Directorate for the Regulation of Gambling, which has a dual meaning. Firstly, that the outcome of bets is in the hands of chance and random number generators. And secondly, but no less importantly, that their website is completely secure and our data, information or funds are fully protected.

As part of Genting Casino's security and financial control measures, there is a requirement to verify your account in order to enjoy a complete gaming experience. Until you do so, you will not be able to access their promotions - in addition, 30 days must pass since your registration - or make withdrawals. In this sense, they request additional documentation. On their website, you can see the +18, Play Responsibly, Self-Exclusion, Safe Play, Secure Site, or RNG iTech Labs seals. You can also set your limits for betting, depositing, etc.

Genting Casino Mobile App

For now, Genting Casino does not have a mobile app for either Android or iOS devices. However, this is not surprising for a casino that has only recently started operating in Philippines. Nevertheless, we can still play from our smartphone or tablet through Genting Casino mobile. By accessing the casino through the device's browser, we can play just as we would on a PC, as the design and games are perfectly adapted to these types of devices.

Customer Support

If you encounter any problems while playing at Genting Casino, the quickest solution is to activate the live chat. To do this, log in and click on "live chat" to contact one of their support agents. This service is available from 6am to midnight. Another option is to send an email to [email protected]. Please note that there is only 24/7 service in English.

Within the Help section, we also have a section for FAQs. They are divided into Licenses, Bonuses and Promotions, Deposits/Withdrawals, Technical Account, General Rules of the Game, and Customer Complaints. Moreover, you have all the information in the Game T&Cs. Genting Casino does not have any social media profiles for the Spanish market.

Genting Casino: Opinions and conclusion

For a recently established casino in Philippines, Genting Casino certainly offers a satisfying range of games. Both in terms of quantity and variety, the selection of games is very interesting. It's not just about playing slot machines, roulette, or blackjack, as there are different variations available. For example, there's European, French, or American roulette, European and American blackjack, and more.

It is clear that the association of the Malay group with Skill on Net makes things easier, as the offer is similar to that of other casinos sponsored by the Melilla-based company that debuted shortly before Genting Casino in the Spanish online gaming world. Among the advantages it offers are games from major providers or exclusive games, while the disadvantage is the absence of a demo mode.

Also noteworthy is the lack of payment methods such as Skrill, which is available in most online casinos and betting houses. Nevertheless, we have a good range of possibilities when it comes to making our deposits. Lastly, the live chat available for 18 hours a day should be more than enough. In case it isn't, we can always resort to email.

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