- Excellent range of games
- Very varied live casino
- Live chat and free phone
The history of the gaming industry in Italy cannot be understood without Sisal. Born in Milan in 1946, it has the honor of being the first State Concessionaire in the field of transalpine gaming. Like many other gaming operators, it was initially associated with the world of sports journalism, but it soon expanded beyond the realm of sports betting. It is also the company responsible for managing the national lottery society in Morocco, while in the Philippines, it is solely dedicated to online gaming.
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It is probably an operator that is not well-known in our country, where it has a sportsbook and the corresponding licenses from the General Directorate for the Regulation of Gambling (DGOJ) since 2019. This is because it has not invested as much in advertising as other operators, but it is an important player in the evolution of gambling in Europe in recent decades. For three-quarters of a century, Sisal has continued to grow thanks to its commitment to principles such as innovation, social responsibility, and sustainability.
Our experience at Sisal Casino
Sisal Casino shares a website domain with the sportsbook, so to access the casino, we can go to the sections for slots, casino, roulette, blackjack, or video bingo. These are the games it offers, with a good variety. Additionally, we have live casino games, although to access them, we need to go to Roulette > Live. Nonetheless, navigation is very comfortable and simple, and the page loads quickly. Any regular casino user will quickly become familiar with the page.
|Company||Sisal Entertainment, SPA|
|Address||Via Alessio di Tocqueville n.13 – 20154 Milan, Italy|
|Phone||900 868 530|
It is worth noting that, with the exception of video bingo, the games are not available in demo mode, so we will have to start playing directly with real money. It features top-level providers such as MGA or Playtech. Sisal Casino does not have a dedicated mobile application, as the Sisal app is exclusively for sports betting. However, we can play without any issues from the browser of a mobile device or tablet.
Although in the "Promotions" section of Sisal, we have tabs for the casino and slots, we did not find any casino promotions. In any case, it wouldn't hurt to check occasionally in case there is an offer that may interest you. We also did not find a loyalty program, which indicates the relatively short trajectory of Sisal in the Philippines.
One of the weaker aspects of Sisal Casino is the limited payment methods available. Popular tools among players, such as PaySafeCard prepaid cards or e-wallets like Skrill or Neteller, are not enabled, unlike most operators. Finally, it is worth mentioning the existence of a live chat and toll-free customer support phone number. Now let's delve deeper into these issues.
As we mentioned earlier, the game catalog is very interesting. On paper, we have the essentials found in any casino, such as slots, roulette, and blackjack, as well as several live roulette tables. In addition to that, we have video bingo, the only game available in demo mode. It features top-tier game providers such as Playtech or MGA, so some games may be familiar to you if you have played at other casinos.
We have over 215 slot machines, with the standout feature being the jackpot slots. In fact, it is one of the categories we have to filter through the available titles and quickly access the game. The Age of the Gods and Kingdoms Rise sagas, Batman-themed slots, and Jackpot Giant are some of the most notable in this regard. Apart from jackpot slots, we can also play famous titles such as Pirate's Treasure 5000 or Epic Ape, as well as slots featuring characters like Torrente, Barragán, Sandro Rey, Leticia Sabater, Aramís Fuster, Manolo el del Bombo, or Andy & Lucas.
If we go to the roulette section, we can differentiate between European and American roulette, although the French version also appears in the first category. Thus, we can talk about European, French, and American roulette, with the latter two being premium editions. In addition to those, we have Quantum Roulette with its multipliers, which is also available if we go to "All."
Blackjack enthusiasts will find a paradise at Sisal Casino, as we have up to five tables to reach 21 and beat the dealer, including one premium table. We have the option to play Blackjack Surrender, an exciting Cashback Blackjack, and the options are completed with Free Chip Blackjack.
✅ Video bingo
It is becoming increasingly common for online casinos to include video bingo in their game catalogs, and Sisal Casino is no exception. We have over 15 titles to play this dynamic game, which is the only game available in demo mode. This allows you to try out the different video bingo games before playing with real money and familiarize yourself with the gameplay of what is probably the least-known game for most of the audience.
✅ Live Casino
We have up to five live roulette tables, four of them with dealers, which is a higher percentage than what we find in other operators. One notable feature is the possibility to play live French roulette, while the rest are European. This includes Quantum Roulette and Express Roulette, in addition to Live Slingshot, which is the only one without a dealer.
One of the drawbacks of Sisal Casino is undoubtedly the limited range of payment methods. We can only deposit via VISA or MasterCard, bank transfer, and PayPal. You will receive the funds immediately in your account unless you make a bank transfer, which usually takes between 3 to 5 business days. The minimum deposit is $10, and the maximum is $30,000, except for PayPal, which has a limit of $1,000.
Your gaming account must be linked to your personal bank account or chosen payment method, allowing withdrawals through bank cards, bank transfer, or PayPal. Once again, withdrawals through bank cards or PayPal are processed much faster than those made via bank transfer. Please note that withdrawal requests need to be verified by Sisal, which may cause some delay.
Although Sisal may be a lesser-known betting operator in the Philippines, it is a completely secure operator, as evidenced by its extensive history in Italy and its presence in several countries in our surroundings. However, the best security guarantee - in fact, the only one that matters - is the license from the General Directorate for the Regulation of Gambling (DGOJ) to offer slots, blackjack, roulette, video bingo, and live casino. This license ensures fair play, where luck determines whether you win or the house does.
All the games offered have met the requirements of the DGOJ, and Sisal itself provides comprehensive security guarantees regarding data protection, funds, and more. Requirements such as mandatory account verification are further evidence that Sisal takes the security of its users seriously. As expected, the Sisal Casino website displays seals for Safe Gambling, Self-Exclusion, +18, and Responsible Gaming.
Sisal Casino Mobile App
Sisal has a mobile app, but it is specifically for sports betting. Currently, we cannot play casino games on the app, but it may be available in the future. Until then, we can play at Sisal Casino through the web browser of our mobile devices. The website is perfectly adapted to mobile screens, allowing Philippines to play slots, roulette, blackjack, and live casino games. However, we will keep an eye out for the release of the casino app.
If you have any issues or need to resolve any doubts while playing at Sisal Casino, you can contact their customer support service through live chat, which can be opened in the bottom right corner of the screen, or by calling 900 868 530, a toll-free number. In both cases, assistance is available from Monday to Sunday, from 10 am to 8 pm. Outside of these hours, you can send an email to [email protected].
In addition to the direct contact options with the operator, Sisal Casino has a help section where frequently asked questions (FAQs) are answered regarding registration, fund management, welcome bonus, payment methods, and more. It can often be quicker to find solutions to our problems here. Finally, Sisal has a Facebook profile for the Philippines. You can find their profile in Italian on other social media platforms.
Sisal Casino: Opinions and conclusion
It is evident that Sisal has a long history behind it, and although there are areas for improvement, it has arrived in the Philippines as a powerful casino. Unlike other operators that start off weaker, Sisal Casino offers a highly comprehensive game selection. It has one of the widest ranges of blackjack games available in the Philippines, a great variety of roulette options - European, French, and American - and jackpot slot machines, which not all casinos provide.
Additionally, there is a good live casino offering, which is one of the main attractions of Sisal Casino, thanks to its five tables, four of which have a live dealer. The scarcity of promotions may deter novice players, while more experienced players may miss a loyalty program that allows them to make the most of their gaming experience.
Beyond promotions, another aspect that Sisal should focus on in the future is expanding their payment methods. Currently, we have analog options (bank cards, bank transfer), but we cannot use digital payment methods beyond PayPal. This, along with the lack of promotions, are two areas that should be improved for Sisal to compete with the leading online casinos in the Philippines.
- Excellent range of games
- Very varied live casino
- Live chat and free phone
- No VIP club or many promotions
- Few payment methods