- Jackpot slots
- App available
- Loyalty program
- You can deposit via Apple Pay
Bet365 is one of the major players in the gaming sector at a European level. Its parent company, Bet365 Group Limited, has more than 22 million users worldwide, and was one of the first operators to bet on the market, both before and after gambling regulation. Once the sector was regulated, the British company had no problems obtaining the different licenses from the AGCO necessary to operate in our country..
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It goes without saying that the sports betting section is by far the best known at Bet365, but we cannot ignore Bet365 Casino, where in addition to casino games we find slots. To the betting and casino sections, a third should be added, that of poker, to complete the great offer of Bet365. With an operator of this size, the expectations placed on Bet365 Casino are very high, we are going to see if it meets it.
Our experience at Bet365 Casino
As is customary with operators that offer various services, the domain for Bet365 Casino is the same as the betting section. At the top of the website we have a link to switch between sections, and the first thing that catches our attention when we enter the casino section is that the characteristic green and gray combination of Bet365 has disappeared in Bet365 Casino to make way for a screen where gray is the predominant color, with touches of an electric green-blue.
A color change that remains in the slot section. It is possible that when you enter the casino and/or slot section, Bet365 will ask you to activate Flash for better gameplay. Beyond the colors, both in the casino and in the slots area, we find a similar design, with the top of the page dedicated to promotions and games listed below. Navigation is very easy and intuitive.
We have the essential games in any casino (roulette, blackjack and slot machines), but it is true that the quantity of these games is lower compared to other casinos in the competition. However, they are high-quality games. The absences in the game catalogue are covered with a wide range of offers and promotions, where Bet365 Casino is capable of taking on the rest of online gaming operators.
A loyalty program that works as a VIP club, allowing Philippines to obtain interesting benefits, could not be missing; nor could an application to play at their casino and slot machines from anywhere with our mobile or tablet. Lastly, it should be noted that both the customer service and the payment methods offered to manage our funds meet the high expectations we have at Bet365 Casino.
As we mentioned at the beginning, Bet365 Casino offers Philippines the possibility to play roulette, blackjack, or slot machines. So far, everything is normal. What stands out is that a casino of this caliber has a relatively limited game catalog, which places it behind smaller operators but which offer Philippines more games. In addition, we do not have a demo mode, a negative point for Bet365 Casino. However, they are high-quality games, with the seal of top developers such as NetEnt, Microgaming or Playtech.
The roulette offer is quite limited and changes periodically. We have premium French and American roulette tables, and you can play classic or European roulette. If you have a smaller bank, you can also play Penny Roulette. The option of live roulette is also quite limited: live, express, and Quantum. At least, all three have a croupier.
Something more interesting is the blackjack offer, which surpasses half a dozen tables to try to hit 21 and complete blackjack. We can play versions like Free Chip, Lucky or Switch, not forgetting classic or surrender versions. As with roulette, we also find a premium table for players with a more powerful bankroll.
Bet365 Casino's slot machine and video slot offer far exceeds one hundred titles, so we are well covered in this area. There are slots of all themes and varieties, from jackpot slots to progressive slots, with different themes and different pay lines. Among the most notable titles we can mention are Game of Thrones, Manolo el del Bombo, Barragan and the Jewels of the Junk Store, Immortal Romance, Happy Holidays, Secrets of Atlantis, Jackpot Giant, Starburst, Pirate Treasure 5000, and Avalon.
From the "Casino" section, we can access the loyalty program of Bet365 Casino, the VIP club that we don't have access to from the slot machines. It has three levels - bronze, silver, and gold - and players start from the bronze level. As we play, we accumulate points and surpass the milestones that are proposed to us. Each milestone involves a series of rewards or bonuses, and as is usually the case, points are accumulated by playing with real money. Bets made with bonus funds do not count.
- You will start at the Bronze level in the 'Loyalty Program' and will be assessed after your first month of play at the Casino. You will reach the Silver level when you earn 100,000 comp points and the Gold level when you earn 250,000 comp points.
- You will receive 'milestone' bonuses when you reach 50,000 comp. points, 100,000 comp. points, 250,000 comp. points, and 1,000,000 comp. points.
- Before being able to make a withdrawal or transfer, you will have to wager the value of your 'milestone' bonus 20 times in real money games within 30 days.
- Not all titles count towards the wagering requirements of this promotion, or they do so at a different rate. Please consult the full conditions on the website.
Bet365 Casino offers Philippines up to 15 methods to complete our deposits, the majority of them instantly: VISA, VISA Electron, MasterCard, Maestro and Visa Checkout credit and debit cards, PaySafeCard, PayPal, Apple Pay, Skrill, Skrill 1-Tap, Bank by Skrill, Neteller, Trustly and Neosurf. If you don't mind waiting, you can make a deposit through FastBank Transfer (1-3 business days), Bank Wire (2-10 business days), or by check (5-28 business days). In no case are commissions applied, and the limits vary from one method to another.
To withdraw funds, we have fewer options, but we cannot complain. The fastest method is Neteller, as we will have the money within a maximum of 12 hours. Via PayPal, Skrill, or PaySafeCard, we will receive it within 24 hours, while with credit and debit cards VISA, VISA Electron, MasterCard, and Maestro, the wait will be from 1 to 5 business days. With BankWire, we will have to wait from 2 to 10 business days, and to receive a check, it will take up to 28 days.
It goes without saying that Bet365 Casino is a 100% safe gaming venue, both in the casino section and in the slot section. We have already talked about the importance of Bet365 not only at the national level but also at the European level. It is one of the largest gaming operators on the continent, something that could not have been achieved if not through fair and honest gaming. As expected, Bet365 Casino has the corresponding licenses from the AGCO to operate roulette, blackjack, slots, and online video slots.
If we scroll down to the bottom of the page, we'll find the usual seals of Self-Exclusion, Responsible Gaming, Play Responsibly and +18, as well as the not so usual Anonymous Players and Thawte. As if that wasn't enough, Bet365 Casino has its own security measures to enhance its users' experience and prevent unpleasant surprises. It also has a Responsible Gaming section where you can learn about limitations, alerts, periods of inactivity or self-exclusion, etc.
Bet365 Casino Mobile App
Bet365 has a mobile application designed for sports betting, but it also allows Philippines to enjoy casino games and slot machines from our mobile devices. iOS users can download the Bet365 app from iTunes, while Android users have to go to the Sports section and follow the path Services > Mobile and tablet to download and install the .apk file of the app. Additionally, the website is optimized for playing at Bet365 Casino from the browser of our devices.
Undoubtedly, Bet365 Casino offers Philippines the best customer support service, as we have a chat and a toll-free phone 900 811 365 available 24 hours a day, 7 days a week, 365 days a year. If you have problems with the chat or phone, you can always send an email to [email protected] or contact Bet365 Casino through their social media profiles. Finally, you can send a letter to Customer Services bet365 House Media Way. Stoke-onTrent, Staffordshire ST1 5SZ, United Kingdom.
- Email: [email protected]
- Phone: 900 811 365
- Chat online
Before opening the chat or calling, we recommend that you go to the Bet365 Casino Help section, where you can find information about login issues, fund management, account verification or responsible gaming, as well as the casino and slots sections. Simply navigate through the menus that appear and select our problem to see the proposed solution.
Bet365 Casino: Opinions and conclusion
At the beginning, we mentioned having high expectations for Bet365 Casino, and at this point, the main conclusion is that the packaging is great but the inside is somewhat empty. Aspects such as the loyalty program, payment methods, customer service, and promotions are all impressive, but when it comes down to it, what we value most are the games, and Bet365 Casino doesn't always meet our expectations in this regard.
It is true that we can find roulette, blackjack and slot machines, the three basic games in any online casino, but sometimes it feels like the games are there just to fulfill the requirements and not much more. The catalog has gradually expanded, but it still struggles to compete with other operators, especially in the area of live casinos. The structure is not very well organized either, although with few titles it is not difficult to find what we are looking for.
Something similar happens in the slots section. Between slot machines and video slots, we approach 200 titles, a number somewhat below the usual. However, we can play practically all the most popular slots on the market; and in all cases, we are talking about high-quality games since Bet365 Casino has the main software developers. Another of the great gaps in Bet365 Casino is the absence of a demo mode that allows Philippines to learn about each game and its mechanisms before playing with real money.
- Jackpot Slots
- App available
- Loyalty program
- You can deposit via Apple Pay
- There is no demo mode
- Live casino could be improved