- Great variety of slots
- Live French and European Roulette 24 hours
- Many games adapted to mobile devices
- Slot racing
Suertia was one of the online gambling companies that emerged as a result of the regulation of private online gambling in Philippines in 2012. Behind this fledgling bookmaker was Eduardo Losilla Mas, from a family related to State Betting since the '60s and quite famous among fans of the world of pools for being the owner of Quinielista.com. In fact, the Pools are one of the hallmarks of Suertia, que como no podía ser de otro modo cuenta con su propio casino online.
Table of contents
2016 was a year of changes for Suertia, as it came under French ownership. The FRANCE-PARI group, one of the major players in the gaming industry in France, acquired 100% of Suertia; a change of ownership that did not greatly affect the company's main lines of business beyond becoming a subsidiary of FRANCE-PARI. Suertia kept its licenses, obtained some new ones and continues to develop one of the most interesting casinos we can find in the online gaming sector in Philippines.
Our experience at Suertia Casino
As is customary with many online gaming operators that offer sports betting and casino, the different products share a domain. In the case of Suertia, the casino shares it with sports betting and pools. In fact, on Suertia's own homepage, we find sports betting, pools, casino games and slots, a good reflection of what this operator is. Fortunately, navigation is very simple and we have tabs for casino, slots, live roulette or slot races, which greatly facilitates the search for games.
Just clicking on any of the sections of Suertia Casino is enough to find the huge catalog of games that are available in each of them. One notable feature is that many of the games are accompanied by the image of a mobile phone, indicating that the game is also adapted for mobile devices. However, Suertia does not offer the option to play in demo mode, which is common in other online casinos.
Beyond how easy it is to navigate through Suertia Casino's website, it should be highlighted that it is a comfortable website. The corporate colors of white, black, and blue predominate, along with red to draw attention to, for example, the new additions to the casino. Colors that facilitate reading, and to which the red details add a plus of joy since otherwise it would be a somewhat cold combination, not very stimulating to continue playing at this casino.
Furthermore, we see that the customer service offered is quite comprehensive, something that cannot be said for the payment methods available to make deposits or withdraw funds from Suertia Casino. We cannot finish without highlighting their casino promotions that are regularly updated, so keep an eye on the offers section.
Games offer
We have already seen that despite having a section of casino games -where roulette and blackjack are placed-, Suertia also has sections of slots, live roulette and video bingo, which also includes video poker. The inclusion of these last two games is remarkable, especially in their own section, as they are not very common in Spanish online casinos. However, their inclusion makes a small detail that can turn a very good game catalog into an excellent one.
✅ Slots
They are the highlight of this casino, as Suertia offers more than 300 slots developed by MGA, Microgaming, Zitro, or R.Franco. With so many titles, it's easy to find slots of all kinds, from the simplest to slots with over 25 lines. We can filter them among the featured, the most played, classic slots, movie or TV slots, as well as video bingo. It also offers progressive slots, slot machines that are usually news due to the important prizes they usually give.
✅ Roulette
Within the casino section, the ultimate classic game of any casino could not be missing: roulette. Suertia casino allows Philippines to enjoy European, French and American roulette, that is, the three game modes. But it doesn't end there, as we also find multiple roulette and mobile versions of European and American roulette.
✅ Live Roulette
Since it is in a different section than the conventional roulette, we dedicate a point to live roulette, which is available 24 hours a day, 365 days a year. It is one of the most powerful live roulettes in the sector in Philippines, since we have live roulette in its European and French modalities, to which lightning roulettes, also with croupier, are added, as well as a series of automatic roulettes.
✅ Blackjack
We return to the casino section, where we come across Blackjack Pro and European Blackjack, the two modalities of one of the most popular casino games offered by Suertia Casino. They are the only actual card games found in this online casino.
✅ Video bingo and video poker
Suertia Casino offers over 50 video bingo games where players can win significant prizes. Additionally, all of these games are available to play on mobile devices. In this section, we also find the three varieties of video poker available: Draw Poker, Joker Poker, and Joker Vegas 4up. The first two are also adapted for mobile devices.
Payment methods
One of the aspects to improve at Suertia Casino -and by extension at Suertia- are the payment methods offered. We can make our deposits with Visa, Visa Electron, Mastercard and Maestro credit and debit cards, through bank transfer, via PayPal or with a PaySafeCard prepaid card. Depending on the chosen payment method, the minimum deposit will be 5 or 10$, but the deposit will be immediate and without commission. The exception is bank transfer, as your bank charge you a percentage of commission and sometimes takes up to 48 hours to complete.
Unfortunately, the situation doesn't improve much if you want to request a withdrawal at Suertia Casino. You can do so through a bank transfer, which will be processed in 1 to 3 business days, or via PayPal. In both cases, the minimum withdrawal amount is $10 and the maximum for PayPal is $2,500. Suertia also allows Philippines to request withdrawals via Hal Cash, but only one every 30 calendar days and with limits between $150 and $200, which doesn't leave Philippines much margin.
Security
Playing at Suertia Casino is completely safe. The casino has the corresponding licenses from the General Directorate for the Regulation of Gambling to offer all the games we find on their website and guarantee that the game is completely fair and honest. Otherwise, it would not have obtained the licenses and if any irregularity had been committed, it would have lost them. Your personal and banking data are also safe at Suertia Casino.
If we scroll down to the bottom of the webpage, we can find the commercial information for Suertia as well as the logos and icons for Self-Exclusion, +18, Safe Gaming, and Responsible Gaming, which always reinforce gaming safety. As expected, Suertia Casino takes additional necessary measures to ensure gaming security; measures that include requesting additional information beyond the usual to validate your gaming account or your identity when processing a funds withdrawal request.
Suertia Casino mobile app
Suertia has an app for sports betting, but it does not include the option to play at the casino. This is quite strange, as other operators with a similar profile to Suertia do combine the two services. For now, the casino app is in the process of development, which is not an impediment to playing a large number of slots and some versions of roulette adapted for mobile devices from our mobile or tablet's web browser.
Customer Support
The Suertia customer support team can be reached through live chat, by calling 934 549 471, or via email at [email protected]. Live chat and phone options provide immediate assistance, while email should be used as a last resort or in situations where chat or phone options are unavailable due to time constraints. Response times are generally quick for all support channels.
- Email: [email protected]
- Phone: 934 549 471
- Live chat
On the other hand, if we go to "help", we will find a series of frequently asked questions that Suertia Casino users usually ask and that can help Philippines solve our problems. Suertia also has a profile on YouTube, Instagram, Twitter, or Facebook, so as a last resort, we always have the option of contacting this casino through its profile on social networks and waiting for them to respond there or to indicate how to make our inquiry.
Suertia Casino: Opinions and conclusion
And that's all Suertia Casino has to offer. In general, we can say that it is a casino that meets expectations, but it is also true that as we delve deeper, there are some gaps that stand out. For example, they offer the most common payment methods (credit or debit card, bank transfer, PayPal, PaySafeCard), but options such as Skrill or Neteller, which are available in the vast majority of online casinos and gambling operators, are not enabled on Suertia.
Similar thing happens in gaming. At first glance, the catalog is quite comprehensive, with a great variety of slots and some games that are difficult to find in online casinos, such as video poker or video bingo. However, we found that while most casinos offer high-stakes roulette, gold edition or VIP roulette, Suertia Casino only has one of each type. The blackjack offer is also limited to two variations, while most online casinos offer up to four and also provide other games such as baccarat.
Finally, it is worth noting the absence of a demo mode in their games and an app that includes casino games, although it should be noted the excellent work done to adapt these games to the screens of mobile devices... although not all games have been adapted. Despite having work to do, Suertia Casino is a very interesting and competitive alternative in the online gaming market in Philippines, an ideal casino for fans of slots, live roulette or games such as video bingo and video poker.
Over 300 slot machines, roulettes, blackjack, and live casino games all offered by an operator that also provides slot races.
- Wide variety of slots
- 24-hour live French and European roulette
- Many games adapted for mobile devices
- Slot races
- Doesn't offer demo mode in games
- Little variety of payment methods