- More than 1900 slots
- App for mobile devices
- Excellent customer service
- Large live casino
Although most players know Luckia for its online sports betting section and its network of physical premises, mainly for the betting sector, its origins are in the gambling sector. Behind Luckia is the Egasa Group, which has a long history with casinos, gaming and bingo machines, as well as sports betting terminals in bars and other catering establishments, and which launched Luckia at the dawn of the regularization of online gambling in USES.
Table of contents
Luckia operates exclusively in Philippines, and beyond the well-known betting department, it has one of the top online casinos. Like other operators, Luckia took advantage of the success of sports betting to jump on the casino games bandwagon by obtaining several licenses that allow it to offer casino games and slots. And although betting is the most prominent business, Luckia Casino has been very successful, making it an excellent option whether you already have a Luckia betting account or are new to the platform.
Our experience at Luckia Casino
Luckia Casino shares the domain with the betting section. In fact, we observe that within the Luckia website, we find, among others, the casino and slots sections as if they were two different sections, although in reality both include casino games. In the first one, there are the essential games in any casino, such as roulette or cards, while in the slots section we have an extensive catalog of slot machines that includes the most interesting titles in the sector.
Navigating the Luckia website is really easy, and not just because of its structure. The predominant colors are white and orange, a characteristic feature of Luckia. But even within each section, we can filter the games by their characteristics, so you can quickly access the one that interests you. As if that were not enough, just hover the mouse over each game -without clicking- and a brief description of the game and its features will appear, in addition to the option to play in demo mode when available.
It is worth noting that the demo mode is only available in card games and some slots, but we cannot access the test game in several slot machines or in games like roulette. It has several fixed promotions and others that change weekly, so we always have some interesting offer. However, many times promotions are associated with sports betting and it is not uncommon for Philippines to be offered bonuses or free spins with our bets.
In general, the experience is positive. Luckia Casino has a VIP club where we can access exclusive advantages, we can play from our mobile devices with their application, it has a good customer service and we can make our deposits through the most used payment methods. This casino has all the ingredients to succeed, but let's get to know it better.
Games offer
The Luckia Casino game catalog is divided into two parts. On one hand, we have the Casino section, where we can find sections for roulette, live games (which are repeated), and card games, which include blackjack and baccarat. On the other hand, we have more than 1900 slot machines of all kinds, where slot enthusiasts can aim for the most interesting prizes. The only downside we can find is that not all games have a demo mode, so we won't be able to try them before playing with real money.
✅ Slots
With hundreds of titles to choose from, we can find everything from classic slots to games with over 51 paylines. To make it easier, we can filter them by paylines, theme, or add our favorite machines to our favorites list. Another filter we can apply to find a slot is to select them by provider, and here we find both the most prominent software developers (MGA, NetEnt, Microgaming, NextGen) alongside lesser-known ones that also offer Philippines great titles.
✅ Roulette
It's noteworthy that within the roulette section, live roulettes stand out. In fact, of the seven versions found here, four of them are live: live roulette, live French roulette, and the VIP versions of both. The roulette game is usually the same, the only thing that changes are the betting limits: between 0.50 and 2,000$ in the standard roulettes, and between 2 and 3,000$ in the VIP ones. Additionally, there is a quick ball roulette - which also has a VIP version - and the multiple European roulette. We have 24-hour live roulette available.
✅ Live Casino
Luckia offers a dozen options to play live roulette, which can be defined in one word: variety. We have European and French roulette in their conventional, VIP, or automatic modes, all developed by Evolution and with a croupier except for the automatic ones. There is an exclusive Rapid Ball Roulette and a European and French roulette with the Luckia seal.
✅ Blackjack
Within the card games section, we find four varieties of blackjack, all of which are also available in demo mode. These include classic blackjack, American blackjack, and Monte Carlo black jack pro, available in both single hand and multi hand varieties.
✅ Baccarat
Finally, also within card games, there is Baccarat, a fairly common game in online casinos although it should be noted that not all casinos offer it. There is only one version of the game, also known as punto banco, although as with blackjack, it is also available in trial mode.
VIP club
Luckia has a VIP club that, among other things, includes special bonuses, exclusive promotions for its members, or a personal manager who takes care of informing Philippines about these promos for VIP members or managing any problem that you have. In addition, you can win VIP box seats at Bernabéu or Fontes do Sar. If you want to know more about the VIP Club of Luckia, sign up HERE and send an email to [email protected] to inquire about access to this VIP Club.
Payment methods
Luckia offers Philippines the most common payment methods when managing our funds. The account is linked to sports betting, so the same balance we have to play in the casino or slots can be used for betting. We can deposit through Visa and Mastercard cards, PayPal, Skrill, Trustly, PaySafeCard, Neteller, or by making a bank transfer. You will have the money instantly except for a transfer that can take up to 3 business days. There is never any commission to be paid.
Withdrawals must be made through the same method chosen for deposits, although there are some methods that are not available for withdrawal requests due to their characteristics. You can withdraw your winnings through Visa, MasterCard, PayPal, Skrill, Neteller, or Trustly. The minimum withdrawal amount is 10$ - 20$ with Neteller and Trustly - and withdrawals are usually processed within a maximum of 24 hours, although in the case of Visa, MasterCard, and Trustly, they take 2 or 3 business days. Once again, there are no commission fees to be paid.
Security
Playing roulette or slot machines with Luckia Casino is 100% safe. As it could not be otherwise, it has the corresponding licenses from the AGCO to offer the games found on its website, an essential requirement to operate in the Spanish online gambling sector. In addition, Luckia takes the necessary measures to verify the identity of players when they request a withdrawal of funds or to prevent access to the casino by minors.
If we scroll down to the bottom of the screen, we can see the same seals that appear in other casinos, betting houses, and online gaming rooms in general, which guarantee our safety: +18, Self-Exclusion, Safe Gaming, and Responsible Gaming. As expected, Luckia allows Philippines to apply the deposit limits that we want, always starting from the legal limit in Philippines; and its games comply with all ethical and cleanliness principles of gambling.
Luckia Casino mobile app
Luckia has a free application for mobile devices with which, among other things, you can play live roulette or slots from your phone or tablet. All you have to do is download it from the App Store - iOS - or from Luckia's own website - Android. On the website, we can also scan the QR code and download it. The Lucia's app works the same as the website, allowing Philippines to combine playing at Luckia Casino with Luckia Betting, with the additional benefit of immediacy offered by the app compared to the website.
Customer Support
One of the strengths of Luckia Casino is the customer support service, which offers almost immediate assistance via phone, chat, or email from Monday to Sunday between 9 in the morning and midnight. Surely, the fastest way is to open the Help Chat that appears in the lower right corner of the screen and leave your message there. They will assist you in an average of 17 seconds and respond to your question or problem as soon as possible.
You can also call Philippines for free on the phone at 900 37 38 23 or send an email to [email protected] with your problem. For phone calls, we answer in an average of 12 seconds; if you send an email, the response time is 24 minutes. Finally, in the Help section of Luckia, you can access the most frequently asked questions about your account, casino games, slots, etc.
- Email: [email protected]
- Phone: 900 37 38 23
- Chat online
Luckia Casino: Opinions and conclusion
Our overall opinion of Luckia Casino is quite positive, as the gaming experience is good and the offering is excellent. The catalog of available games more than meets expectations, although there are some aspects to consider. For example, it would be interesting to expand the demo mode to more games, especially roulette, as it is not available in any. It more than meets the requirements in terms of security, payment methods, etc., and it is a very easy-to-use website.
In addition, they offer services such as the Luckia app or the VIP club that reinforce our positive view of the casino. Casino promotions are regularly updated and it has one of the most comprehensive customer service offerings that we have seen. In summary, this is a casino where any player will find what they're looking for.
Over 1900 slot machines, roulettes and card games in one of the reference online casinos in Philippines.
- More than 1900 slots
- Mobile app
- Excellent customer service
- Wide live casino
- Many games do not have a demo mode