Genesis

Assessment

6.5/10

Visit

Best of Genesis

• Games in demo mode
• VIP Club
• Great variety of games

Brian Dekker Gambling expert

Updated: 01/18/2023

"A casino with a different setting, which will make Philippines float in space with a wide variety of roulette, live roulette and slots, without forgetting the blackjack tables."

More and more operators are deciding to launch into the Spanish market, and one of the last to arrive has been Genesis Casino . Behind this online casino appears Daunei Investments SAU, a company based in Madrid that has the corresponding licenses from the AGCO to offer blackjack, roulette and slot games, as we read on its own website. 

Despite what it seem, and despite having a Spanish subsidiary, this is not a Spanish casino but rather an international operator. In fact, Genesis Casino is regulated by the Malta Gaming Authority and the UKGC, the British Gambling Commission. In addition to these countries, it takes advantage of regulation to operate in different American markets where, unlike in Philippines, a license from a third country is sufficient to operate.

Our experience at Genesis Casino

The first thing that catches our attention when we enter Genesis Casino is the space-themed setting. Even if we access the different games through the intuitive menus, we find these types of motifs, such as an astronaut in the center of the roulette table. A breath of fresh air that breaks the monotony of many casinos.

We have the essential games in any casino, including slots, roulette, and blackjack, as well as a powerful live casino section. This spaceship includes a VIP club, and Genesis Casino offers various promotions that enhance the user experience, such as weekly cashbacks on slots and live casino or weekly missions.

We have the most common payment methods except for PayPal, although it will eventually be enabled. Both the deadlines and the maximum and minimum amounts to deposit are within the usual range. There is a free customer service phone number, and what we miss the most is an application to play from mobile devices. Still, it is a very interesting casino that we are going to explore a little further.

Games offer

With a license to offer slots, roulette, and blackjack, we can't expect a wider variety from this online casino, and that's exactly what it provides. Genesis Casino boasts some of the top game providers, including Evolution Gaming, iSoftBet, MGA, Microgaming, NetEnt, and R. Franco. With the exception of their live casino, we can access most games in demo mode. But the real magic lies in exploring the individual offerings from Genesis Casino.

✅ Slots

Divided into "Video Slots" and "Classic Slots," you'll find over 300 slot machines in the Genesis Casino catalog. There are no jackpot slots, but otherwise we have machines of all sorts of themes, paylines, reels, volatility, etc. Among the most popular slots are Starburst, Book of Oz - Respin Feature, Game or Chronos - Eagle, Hotline, La Mina de Oro, Chiquito, Jumanji, Narcos or Gonzo's Quest; but regardless of your preferences, you'll find a slot that suits you.

✅ Roulette

Roulette tables can be found in both the "Table Games" and "Roulette" sections, where live roulette games are available. Focusing on the non-live offerings - we'll discuss live casino later - we have European, French, and American roulette, a variety that is not always available at all online casinos. Conventional tables coexist with Gold or Gold Series versions of roulette, which allow for higher betting limits, providing a very complete range of the quintessential casino game.

✅ Blackjack

Within the "Board Games" section, we also find two options to play blackjack: Classic Blackjack and Blackjack Classic. The differences between them are minimal, but it serves to meet the expectations of game enthusiasts and allows Philippines to change rooms without the game changing substantially, so we avoid the feeling of always playing in the same place.

✅ Live Casino

Genesis Casino has up to 6 live roulette tables, featuring both French and European roulette with Spanish-speaking croupiers. However, croupiers are not always available due to the automatic roulette tables, which are available in both European and French versions. Additionally, we offer Lightning Roulette, one of the popular lightning roulette games that includes multipliers up to x500.

VIP club

As it could not be otherwise, Genesis Casino has a VIP Club for its premium users. Among the advantages of being part of this select group of players are the possibility of having a specific account manager, exclusive VIP bonuses and events, participating each month in the VIP prize draw, having a personal withdrawal service, receiving a gift on your birthday, holiday packages or even flights to Las Vegas, the mecca of gambling.

Payment methods

Genesis Casino offers its users the usual payment methods. You can deposit using VISA, MasterCard, and Maestro credit or debit cards, e-wallets and electronic vouchers like ecoPayz, Skrill, Neteller, and PaySafeCard, or through a bank transfer via Trustly. There are no deposit fees, and deposits are instant; available deposits range from $10 to $5,000, except for ecoPayz and PaySafeCard, which have a maximum deposit limit of $1,000.

The process for withdrawing your winnings is similar. You can request a bank transfer through Trustly, withdraw with your VISA and MasterCard credit cards, or use electronic wallets such as Skrill, Neteller, and ecoPayz. Once reviewed, the withdrawal will be instant except if requested via credit card, which take up to 3 business days. Again, there is a minimum withdrawal of 10$, although the maximum amount to withdraw is 1,000$.

Security

Safety is always a key element to consider for any gaming operator, especially when we are dealing with a new and practically unknown casino. In this case, we can assure you that Genesis Casino is a completely safe and reliable operator, as demonstrated by the fact that it holds the corresponding licenses not only from the AGCO, but also from the Maltese Gaming Authority (MGA) and the British Gambling Commission (UKGC), two regulatory entities that enjoy great prestige around the world.

This guarantees Philippines a fair playing environment, in which only chance will determine the winning combination or move. As usual, the logos and stickers of Play Well, Play Safe, +18, and AutoExclusion appear on their website, to which in this occasion is added Gambling Therapy. For further safety, you can check the licenses and references of both AGCO and MGA and UKGC, as the website displays the license number that Genesis Casino has received from each entity.

Genesis Casino Mobile App

Currently, Genesis Casino does not have a mobile application for devices in Philippines, as it does in other countries. However, it should be noted that it is a recently launched casino in our market, and we hope that it will gradually incorporate new features, including an app. This does not mean that we cannot play from our mobile or tablet, but we will have to do so through the device's browser, taking advantage of a perfectly adapted web version for playing from smartphones and tablets.

Customer Support

At the top right corner of the screen, there is a question mark icon that allows Philippines to access the help menu of Genesis Casino. The "Contact Us" button displays the phone number 900 838 184, a toll-free number where we can get assistance. Another option is to send an email to [email protected], a very useful tool if you want your question or inquiry to be recorded in writing. There is no live chat support available.

In addition to the contact section, the question mark also allows Philippines to access the FAQs, forgot password, and rules of Genesis Casino. It is worth noting the FAQ section, which provides answers to the most common user doubts regarding registration, deposits and withdrawals, responsible gaming, technical issues, etc. We have found Genesis Casino Philippines profiles on social media, although only the Facebook one is currently active.

Genesis Casino: Opinions and conclusion

Genesis Casino offers a different perspective on the traditional online casino. The fact that it does not share a domain with other products such as poker or betting gives it its own profile that dispels the outer space setting. Beyond the image, we have a fairly complete casino for a newly born operator. A good variety of slots, roulette and blackjack, with different versions of each game, and with the demo mode enabled in most of them.

The absence of PayPal as a payment method is noteworthy, although we can deposit and withdraw funds using the most usual methods of payment. There is no app either, but we must bear in mind that it has just arrived in Philippines, and its development takes time. However, we do have a VIP club. In summary, we are faced with a very interesting casino, with games from the best software developers and valid for players of any profile.