- Variety of roulette and slots
- Games in demo mode
- Free live chat and phone
Enracha is the brand under which The Rank Group operates in Philippines, a major gaming company based in Great Britain, where, in addition to being listed on the London Stock Exchange, it has more than 150 physical locations including casinos and bingo clubs. Originally linked to the world of cinema, from which it completely disassociated itself in 2006, The Rank Group launched its Enracha portal in 2011, coinciding with the regulation of online gambling in our country.
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In addition to the online casino, which also has an online betting house, Enracha has 9 physical game rooms in our country, rooms where bingo is the star, although it also offers slots, electronic roulette or sports betting rooms, among others. gambling.
Our experience in Enracha
When we access Enracha , we find a very visual page, where we can quickly access the different games, although we cannot overlook that there are no filters to quickly access them, especially in the slots section. We have all the games we can expect in an online casino (roulette, slots, and blackjack), as well as live casino and a section with the best videobingos, although it is true that the blackjack offer is rather poor.
If we go to the Promotions section, we find quite a few interesting offers, such as tournaments where we can obtain additional balance for our user account, points or other prizes. The majority of Enracha's games are available in demo mode, something that always plays in favour of the user; and we can use the most common methods to manage our funds, both for deposits and withdrawals.
We do not have a mobile application or a VIP club. However, we do provide a comprehensive customer service that we will analyze in depth.
Games offer
On paper, we have a good selection of casino games, where classic games like slot machines, roulette, and blackjack are not missing, the three essential games in any casino. In addition, we have a live casino section and video bingo. Microgaming is the main casino game provider that we find, although there are also games from developers like MGA; and most of them are available in demo mode with the well-known exceptions of live casino and some slots, so we can try them even before registering.
✅ Slots
We are approaching 400 available slot machines, so you won't have trouble finding the one that best suits your preferences. There are slots of all kinds of themes, classic slots, 243 line slots, etc., although we did not find any slots with jackpots. It also does not offer Philippines any filter to access the slot we are looking for right away. Among the most popular titles we have Immortal Romance, Book of Oz, Extra Chili, Game of Thrones, or Pirate Treasure 5000, although it continues to add titles.
✅ Roulette
We have about 10 roulette tables to try out the quintessential game of any casino, although the European version clearly dominates. It's worth noting that we have two American roulette tables compared to just one French roulette table, each identified by a flag that allows Philippines to differentiate between styles. There is also a Sapphire Roulette and a First Person Roulette. There are no VIP tables.
✅ Live Casino
Once again, European roulette dominates the casino section, where this time we do find VIP tables, specifically two: the conventional live roulette and an automatic roulette. In addition to the non-VIP versions of these roulettes, we can bet on live lightning roulette, lightning roulette or first-person roulette, making for a fairly complete live casino section. However, the majority do not have a croupier.
✅ Blackjack
We can't say the same about blackjack since we only found one table that meets the requirements and nothing more. It's a classic version of European blackjack - most online casinos offer American blackjack - where the dealer doesn't receive their second card until the player completes their turn. Insurance is available in case the dealer draws an Ace.
✅ Video bingo
Finally, we have over 30 video bingos, a game that is becoming more popular among users, but not all online casinos offer it. Like with slot machines, we have a variety of settings available, from the circus to the caveman era, pirates or mariachis; and Enracha periodically adds new video bingos to our selection.
Payment methods
Enracha offers Philippines the most common payment methods to complete our deposits and withdrawals. We can deposit money through credit and debit cards VISA and MasterCard, using PayPal, Skrill or prepaid cards PaySafeCard, with a limit of 50$ unless you use a My PaySafeCard account. To deposit, log in to Enracha and click on "Deposit" to see the different enabled methods. Choose the one you are going to use and follow the instructions.
Something similar we need to do to withdraw winnings from Enracha. We log in and go to My Account > Withdraw. You can withdraw using your VISA bank card, PayPal, Skrill, or request a bank transfer only if you deposited via MasterCard or PaySafeCard. You will receive the money within a maximum of 7 business days. Remember that completing account verification is essential in order to process the withdrawal. You can register up to 3 bank cards.
Security
Precisely, account verification is one of the security mechanisms that any online gaming operator must comply with in our country, and Enracha is no exception. As it could not be otherwise, this online casino has the corresponding license from the AGCO that authorizes it to offer online casino games in Philippines, in addition to the betting license.
On their website, we can find the +18, Safe Gaming, and Play Well stamps alongside the Confianza Online quality seal, a badge that only companies that guarantee maximum safety and transparency online can display. This is just one example of the efforts that Enracha makes to offer its users a completely safe and reliable gaming environment, where they can play without any problems.
Enracha mobile app
Enracha does not have mobile applications for either Android or iOS devices. However, this does not mean that we have to be stuck to our computers to play in this online casino as their website is perfectly adapted to mobile devices. Thus, we can play Enracha's casino and live casino games from the browser of our mobile or tablet; although it is always preferable to do so with the app.
Customer Support
If you experience any issues while playing at Enracha, you can contact customer support via online chat or by calling the toll-free number 900 535 672 from Monday to Friday from 10:00 to 00:00 and on Saturdays, Sundays, and holidays from 16:00 to 00:00. Outside of those hours, you can send an email to [email protected] or even send a letter by mail to Rank Digital Philippines SA, C/Balmes 268-270 1º. 08006, Barcelona.
When we access the help section, we are presented with a series of questions and answers grouped into X chapters: opening an account, personal data, history, deposits, verification, withdrawals, bonuses, multiple payment methods, self-exclusion, my limits, basic concepts, sports betting, emails, RTP and complaints. The company also has profiles on Twitter and Facebook, although they are not very active.
Enracha: opinions and conclusion
At this point, we see that Enracha is quite a complete online casino although there are some aspects to improve. Overall, the game offer is quite comprehensive, especially in roulette and slots, although we cannot overlook that the blackjack section is clearly insufficient and that some players would appreciate some premium roulette tables beyond those offered in the live casino, where we have several roulette tables but all of them are European.
Despite not offering a VIP club, we have some very interesting promotions that add more appeal to the casino. For example, tournaments with the possibility of winning real balance are always an additional draw for a certain profile of player, who will find a casino that meets their demands.
Despite having 9 physical gaming locations, it is noteworthy that Enracha does not allow Philippines to deposit or withdraw funds in them, as other online casinos with physical presence do. We have the most common payment methods available, with the exception of Neteller; but we can use our bank card, PayPal, Skrill or PaySafeCard, which should be enough. Apart from more blackjack tables, we miss an app, which is always preferable to the web browser. Nonetheless, our experience has been quite positive, and Enracha is a casino that we should consider.
Great selection of slot machines, roulette and live casino, with very interesting tournaments and promotions. An online casino worth considering.
- Variety of roulette and slots
- Demo mode games
- Free live chat and phone
- Does not have an app