casumo

Assessment

92/100

Visit

Best of Casumo

• More than 400 games
• Games in demo mode
• VIP Club
• Deposits via Bizum

Brian Dekker Gambling expert

Updated: 03/24/2023

"More than 400 games, with a great offer of slots, roulette, blackjack and live casino. You can't miss it."

One of the latest online gaming operators to arrive in the Philippines is Casumo, which in addition to an interesting casino and live casino offers Philippines sports bets. Behind this new site to play online casino, we find a company based in Malta, with registered office in the Balearic Islands and offices in Barcelona and Gibraltar. It develops its own software, to which are added the games of the big firms in the sector.

In addition to having the necessary licenses from the AGCO, which are essential for operating in Philippines, it also holds licenses from the gaming regulators of Malta or the United Kingdom. In recent years, it has received several Nordic Awards, such as Best Mobile Operator (2017 and 2018) or Best Online Casino Operator (2019 and 2021); so our expectations for it are high.

Our experience in Casumo

When we enter Casumo Casino, the layout is something different than other casinos. On the left side, we have information about our account (balance, game search, access to sports betting, settings, and other highlighted aspects) while in the center, we have the games. The catalog is extensive, and it includes slots, roulette, and blackjack, as well as the live casino section. We can apply some filter or even better select our favorite games.

One of the most interesting points is that the majority of games are available in demo mode, so we can take advantage and try the games with fictitious balance before playing with real balance. In this sense, we have enabled a lot of payment methods, although there is some significant absence that catches the eye. Deposits are available immediately, withdrawals will take a maximum of three business days to be processed.

If we look at the promotions section, we have a VIP club and promotions that change periodically like slot races. Just check the promotions section from time to time to see what offers we have active. For now, there is no app but we can still play from our mobile devices.

The registration process is very simple. Just go to the Casumo Casino website and fill out the form with our personal information, username, password, etc. Once we have confirmed the information, we are registered and ready to play in this online casino. In case of any problems, we have a live chat with a wide schedule where they will answer us.

Games offer

One of the first things we look for when registering in a casino is the game offer, and in the case of Casumo Casino we go beyond 400 titles. The offer is very wide, both in slots and in roulette or even in blackjack, which is not very common, and has games from developers such as NetEnt, NextGen, Evolution Gaming or Play'n GO, among others. To access the demo mode, when available, simply click on the vertical three dots icon, and click on "Play for free".

✅ Slots

As usual, the slots section is the largest with around 400 slot machines of all types and themes. Starburst, Narcos, Jumanji, Jack Hammer or Millionaire Megaways are just some of the most popular titles found at Casumo Casino, but you are sure to find a slot that meets your needs: pay lines, RTP, theme...

✅ Roulette

If we go to "Casino Classics" and add the filter for roulette, we can see up to six roulette tables where we can play French, European, and American roulette. The majority are European, including a lightning roulette where we can multiply our winnings thanks to the multipliers that are randomly applied to certain numbers before each spin.

✅ Blackjack

The other filter available in "Casino Classics" is blackjack, and we have four tables to hit 21 and beat the dealer. We can play blackjack HD, multi-hand, first person, and double exposure. In addition to several tables, we have different providers, which makes the game selection even richer.

✅ Live Casino

Casumo Casino features live casino software developed by Evolution Gaming, so if you've played at any online casino from this provider, you'll be familiar with the game and dealers. We have five tables, but only two with dealers: live European roulette and La Partage, that is, a live European roulette and another French one. We also have automatic European and French roulettes, as well as a lightning roulette.

Payment methods

To deposit at Casumo Casino, simply click on your balance and the screen with different options will open, including VISA and MasterCard bank cards, PayPal, PaySafeCard, Neteller, Trustly, Sofort, Instant Bank Deposit, and Bizum. After selecting the payment method, just complete the transaction following the usual steps. Your money will be available instantly, and no commission will be applied at any time.

Before withdrawing money, you must verify your account. Once the verification process is complete, you can click on the euro symbol ($) in the main navigation to withdraw the funds. Withdrawals are made with the same method used in the last deposit, except for PaySafeCard which does not allow withdrawals due to its characteristics. In that case, we can request that our winnings be deposited into our bank account. You will have the money instantly unless you withdraw with a card or transfer, which take up to three business days.

Security

Whenever a new gaming operator arrives in Philippines, it is common for doubts to arise among users. Especially if it does not belong to an excessively well-known group and has not made a great advertising investment to promote itself. However, it should be taken into account that to operate in Philippines, it is essential to have the AGCO license, which is synonymous with security. Casumo Casino has them, so we should not worry in this regard, as it is completely safe.

We are guaranteed fair play and can set a maximum limit, both in terms of money and time, when accessing the games at Casumo Casino. We have already discussed the need to verify your account in order to withdraw funds or even deposit starting from $150. This operator also has the necessary measures in place to protect the data and funds of its users.

Casumo mobile app

Currently, Casumo does not have a mobile application. However, this does not limit Philippines to playing only on the computer, as we can play from the browser of our mobile or tablet. The web design perfectly adapts to the screens of these types of devices, and although having an app is always preferable, we have this need more than covered. From the mobile browser, we can do the same things as from the web.

Customer Support

If you have any problems, the fastest solution is probably in the live chat support that we can display in the lower right corner. The maximum waiting time is about 5 minutes, and Casumo Casino agents will respond from 8am to 1am. If we do not get a response through the chat, we can send an email to [email protected] with our question or query. Another option is to write by post to Casumo Philippines PLC. Gran Via Puig del Castellet 1, block 2, 1st floor. 07180, Santa Ponsa (Calvià), Mallorca.

As it could not be otherwise, on their website we find a section for Frequently Asked Questions. It opens from the left margin of the screen, and answers questions related to the account, deposits and withdrawals, bonuses and free spins, tournaments, technical issues, licenses and security, etc. On social networks, we will find the profiles of @CasumoCasino on Facebook and Twitter -both with the same username-, and they also have a channel on YouTube (CasumoTV).

Casumo: Opinions and conclusion

It's not easy to stand out in a market like Philippines, but Casumo Casino tries to make its own mark with a very extensive games catalog. It offers Philippines hundreds of slot machines, as well as a more than complete offer of roulette, live roulette, and blackjack. In fact, sometimes it exceeds what other more well-known online casinos offer us. Precisely the variety of software providers is one of the advantages, not to mention the possibility of playing in demo mode to get to know the games.

Like everything, there are aspects that could be improved. One of them is the development of an app that will arrive in our country sooner rather than later, and another is that the response offered in the live chat is not always sufficient, although it is worth highlighting the wide customer service hours. We cannot overlook the payment options it offers either, as it has recently added options such as Skrill or Bizum.

All in all, we have here an online casino with a good foundation for growth. Hopefully, it will gradually improve until it becomes a viable alternative to the big names in the industry in Philippines.