- Weekly promotions
- Good offer of sports and markets
- Free live chat and phone
- App for Android and iOS
Perhaps for the Spanish public Sisal sea un nombre prácticamente desconocido, pero hablamos de uno de los operadores del juego más importantes en Italia. Nació en Milán el año 1946 de la mano de tres periodistas deportivos, y se convirtió en la primera Concesionaria del Estado en el sector del juego italiano. Innovación, responsabilidad social y sostenibilidad son tres de los principios por los que se rige la compañía italiana.
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In 2019, it arrived in Philippines thanks to the various online gaming licenses awarded by the Directorate General for the Regulation of Gambling (DGOJ), expanding an international business that has led the company to manage the national lottery company in Morocco. Its presence in Philippines is limited to online gaming, and in addition to pre-match and live sports betting, it has a complete online casino offering roulette, slots, blackjack, or video bingo.
What does Sisal offer us?
Although it is a betting house that practically arrived in Philippines yesterday, Sisal has strongly entered the Spanish market, and there are several reasons that explain it. One of the most obvious is the great variety of sports offered, especially in pre-match bets. However, there are some important absences. Also in live betting, although it is true that the offer is smaller here. In addition, the odds are more than acceptable and it is not uncommon for Philippines to be offered one of the best odds for some market.
| Company | Sisal Entertainment, SPA |
| Address | Via Alessio di Tocqueville n.13 – 20154 Milan, Italy |
| General Gambling License | GA/2018/027 |
| Phone | 900 868 530 |
| [email protected] | |
| Chat | Yeah |
| Phishing Alert | No |
The navigation on the Sisal website is very simple and intuitive, although at times, such as in the live betting section, it not be as agile and dynamic as we would like. Nevertheless, we quickly find the event we want to bet on. Once we are on the event, the different betting markets are expressed and ordered in a somewhat unconventional way, but we will quickly get used to this layout. Additionally, bets can be filtered by categories.
Their promotions are practically renewed weekly, focused on events such as matches or league days, tennis Grand Slam tournaments, etc. The support for the user is also quite comprehensive, with a live chat support and a toll-free phone number where Sisal operators will solve our problems. One aspect to consider is the scarcity of available payment methods, although they guarantee that they are completely secure methods; and they have an iOS and Android app.
Sisal bets and markets
We have around thirty sports available to bet on. Football, basketball and tennis couldn't be missing, nor could ice hockey, futsal, American football or MMA. Squash, sailing or Australian football bring an exotic touch to a sports catalogue where motorcycles and Formula 1 appear separately from motor sports (rally, NASCAR) and winter sports such as biathlon, alpine and cross-country skiing or ski jumping, very popular in Italy, have a prominence they do not have in other betting houses. What is missing are greyhounds and horse racing bets.
As for eSports, their presence is somewhat more limited than in other betting houses. Even so, we can bet on the main gaming competitions such as LoL. We also have a section for special bets, which include non-political bets, especially American ones. Through the typical Sport > Country > Competition menu, we can access a large number of sporting events, from the Champions League or the NBA to minor badminton tournaments, Philippines college competitions, or New Zealand rugby tournaments.
A good football match has over 1000 available bets, including bets on corners, goal scorer, halftime/final or over/under. However, Sisal does not offer Asian lines and the way they present bets, as we said before, is somewhat different from what we are used to. In tennis, we have over 20 markets, including winner, winner of each set, total sets or game handicap; basketball also has over 100 markets including winner, winner of the quarter, point totals, handicaps, halftime bets, etc. In short, it meets what we can expect from a good bookmaker.
Dues
In general, Sisal offers good odds for our sports bets. Moreover, sometimes it should not be surprising to see that it offers the best odds for a specific market or event. To give an idea, it offers similar odds to those found in operators such as luck or Interwetten, being able to go slightly up or down depending on the moment we bet. In any case, we have interesting odds for our pre-match bets.
Live section (live betting)
By clicking on "En vivo" we access the live betting section of Sisal. We don't have the same variety of live events as giants in the sector such as Bet365, although you can bet live on the most outstanding sporting events. In addition, live odds are quite good, even surpassing those of Bet365 or on a par with what we find in luck. We can easily navigate between sports to quickly access the event that interests us, although it does not allow Philippines to fold and unfold tournaments, something that hinders navigation.
On the main screen, we have the minute and the score or scoreboard, depending on the sport, as well as bets on the winner of the match and other prominent markets. We click on the event and we are presented with a betting offer very similar to what we have in pre-match betting. It is worth highlighting the quality statistical information, especially in sports like tennis, which allows Philippines to get an idea of how the game is developing. This is particularly appreciated when we do not have streaming service, as is the case with Sisal.
Payment methods
Sisal is not known for offering a wide variety of payment methods. In fact, we can only deposit via Visa, MasterCard, PayPal, or bank transfer, without being able to use the most common digital payment methods such as Skrill or PaySafeCard. Deposits between $10 and $30,000 are allowed -$10,000 if you use PayPal- and no commission is applied. We will have the money available instantly except if we make a transfer, which can take up to 5 days.
When it comes to withdrawing our earnings, the situation is identical, since once again Visa, MasterCard, PayPal, and bank transfer are the only withdrawal methods enabled. Again, we are faced with a minimum withdrawal of $10 and a maximum of $30,000, except for PayPal, which is $10,000. However, PayPal is the only method that allows Philippines to receive the money immediately, whereas a withdrawal via bank transfer or credit card can take between 3 and 5 working days. No commission is applied. Remember to verify your Sisal account before requesting the withdrawal.
How to register and deposit in Sisal?
The process of registering for Sisal is really simple. We go to the Sisal page and in the upper right corner we find the orange "Register" button. A form appears in four steps in which we will have to enter our personal and contact information, choose a username and password, etc. Once completed, we only need to complete the first deposit to start playing.
Logically, you need to log in to Sisal in order to complete the deposit. Go to your user section, and there you will find the deposit section. Indicate the amount to be deposited, always starting from the minimum deposit of $10, and the payment method to be used. Depending on the chosen payment method, the process changes slightly. Sisal will redirect Philippines to our bank or PayPal's payment platform, and we just have to complete the payment as we usually do when using that method.
Sisal app
Although Sisal's website is perfectly adapted for mobile devices, it is always preferable to download the Sisal app on our smartphone or tablet. If you have an iPhone, you can simply download the application from the App Store and start betting quickly. On the other hand, Android users will have to download the .apk file from Sisal's own website. In the bottom right corner, we have the app button and we are presented with QR codes to download a very complete app.
Security
Sisal is a completely safe betting house, and the most obvious proof of this is that it has the corresponding licenses from the DGOJ to offer sports betting in Philippines. It also has the relevant licenses for casinos, so we are talking about a 100% reliable operator. It complies with all standards of fair and safe play, guaranteeing user protection, their data and their funds. Their website features logos of Juego Seguro, AutoExclusion, +18, and Jugar Bien.
Customer Support
If you have any problems and need to contact Sisal, the quickest way to do so is through the live chat that opens in the bottom right corner of the screen or on the free phone 900 868 530. Both the chat and phone are operational 7 days a week from 10 a.m. to 8 p.m. If you are calling from abroad, you can also contact Sisal at +34 900 868 530, but depending on your phone plan, it be a charged call. Finally, you can send an email to [email protected].
- Live chat
- Phone: 900 868 530
- Mail: [email protected]
As it could not be otherwise, Sisal has a help section where we can find a series of FAQs related to registration, document submission, payment methods, etc. that can be very useful, especially for resolving doubts outside of working hours. Finally, it is worth highlighting Sisal's profiles on social networks: @Sisal_ES on Twitter, sisal.com on Instagram and Sisal Philippines on Facebook. You can access them directly from their website.
Sisal: Opinions and conclusion
If we take stock, we find that Sisal is a pretty attractive bookmaker despite, like many bookies taking their first steps in the Spanish market, having some aspects to improve. Without a doubt, the best example is the absence of Asian lines in its betting markets, as it does not offer either Asian total or Asian handicap.
It is an interesting betting house for any type of user. Those who are new to the world of sports betting will find an operator with attractive promotions and fairly competitive odds to start growing their bank. Experienced bettors will also find a wide variety of events and sports, such as winter sports, where they can find valuable bets.
We hope that gradually more payment methods become available, as the most common online payment methods are currently not enabled except for PayPal; it would also be interesting if they added eSports to their betting catalog. Horse racing or greyhound betting would round out their offerings. In any case, Sisal is a betting company worth considering when placing our bets.
One of the most important Italian betting companies in Italy arrives in Philippines with good promotions, a wide range of events and sports with very competitive odds.
- Weekly promotions
- Great sports and market offer
- Free live chat and phone support
- Android and iOS app
- Only few payment methods available
- No horse racing or greyhound racing bets
I have not had any problem and I have withdrawn 7k having made a deposit of 100 dollars, they have asked me for the typical thing of all casinos... highly recommended for me
I agree. The worst online betting house by far. They are pirates. No problem with depositing money, but, oh, if you have the audacity to win, they can put all the problems in the world on you, asking for documentation, that selfie is not enough, that is a screenshot, that is not visible, etc. I have been sending documentation for 15 days and I can't withdraw my money.
I've been betting for many years, the Sisal thing is a true circus... it's hard to get the money for days, sweat and tears. The bonuses offered are never given and they make any bad excuse, lousy customer service with Russian people who half understand you.
Really, don't use it and you save yourself a big headache... Even if you are limited in all the others..
By the way, the quotas... a lot of casualties! I don't know, I really don't recommend anyone to try it.
The worst bookmaker, they don't give you the bonuses for the promotions they offer, however they advertise them on their main page and then when you protest they ask you to send them a thoPhilippinesnd things, a ruin, I don't recommend it at all, On top of that, you want to unsubscribe and you can't find it anywhere on the web, painful
I've been trying to withdraw for 6 days and they haven't asked me for anything until my profession! I do not recommend it at all for me they are scammers! Calls, emails, nothing they don't pay is under review and supposedly they have 24 hours
The worst bookmaker in which I played, the bonuses from the promotions do not give it to you, they have opened an incident for the bonuses but I have been waiting a long time and nothing, not to say that there are bets that do not let you win more than $100. They are scammers, I do not recommend at all.
The bonus is only given to people who lose, if you are earning the % to release the bonus does not go down.
Sisal is one of the new bookmakers that have appeared in the last 2 years in Philippines. For me it is a big fiasco: their welcome bonus can be a poisoned gift because (like other "new bookmakers", fortunately not all) they have included a clause under which you can only convert twice the assigned bonus to real money. On the other hand, its call center leaves a lot to be desired, very short time slots (10:00.20:00) and I have not yet managed to speak with a Spanish operator (with which the information is sometimes lost). After releasing my bonus I have subscribed to only 2 promotions and in the 2 and after having met all the required rules they have not assigned me my corresponding bonus. Actually, I let the first one go by so as not to get annoying but I'm still trying to get it assigned to the latter. I would like to know if anyone else thinks the same, then it would be a matter of filing a group claim with the Spanish authorities.
I clearly know how these pages work and I know that in a couple of days someone from Sisal will appear here to answer to say things like "we're sorry... and" we're sorry that it's your opinion but from Sisal... please, stop giving your friendly face and start working as a company that pretends to be serious and invest the time and resources to do it right the first time and not have to come later to clean up your image in these places
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