- Powerful live section
- Income also from the casino
- Very comfortable and intuitive navigation
The Gran Madrid Group of companies is one of the biggest names in the gaming sector in Philippines. They own the emblematic casinos of Torrelodones and Torrequebrada, and like many other large players in the gaming sector, they decided to make the leap to online gaming after receiving the corresponding licenses from the AGCO. Its best-known product is casino games, and recently Casino Gran Madrid also has a recently launched sports betting offer.
Table of contents
The license is under the name of Esgaming, SAU, the signature of the business group for online gambling. The request for these licenses for sports betting (and previously for casinos) is part of the modernization process that Casino Gran Madrid launched a few years ago; and that path has led to one of the biggest online gambling portals in our country where we can enjoy the casino, slot machines and their newest product, sports betting. As a curiosity, they have sponsored a football team, but not just any team: the Madrid CFF from the Iberdrola League.
What CGM Betting offers us
When we enter the Gran Madrid Casino betting section, the first thing that surprises Philippines is how visual it is. It is perfectly structured with the dropdown menu and its wide range of sports on one side, your betting slip and live event information on the other, and the central part reserved for the most prominent bets, either through changing banners or with the list of what they call "top events."
With this outlook, it's needless to say that surfing through the website of Casino Gran Madrid is tremendously easy and intuitive. Simply scrolling through the different menus helps Philippines to quickly find what we're looking for, making the experience very positive. Although at first glance so much information seem overwhelming, both the reading and locating of the information is very comfortable and never becomes overwhelming. Both in top events and live events, we have filters that allow Philippines to access the desired sport faster, which is always a plus.
Beyond a great live section, which we'll talk about later, the highlight is the calendar that shows all the sports events we can bet on sorted by day and time. Another noteworthy feature is the "Upcoming" tab, where you can see all the events that will start in the next few minutes to place your last-minute bets or wait to play live. Betting is as easy as selecting an option and choosing the amount to play on the betting ticket that we always have on the right-hand side of the screen, where you can choose between single or combined bets.
sports and markets
CGM offers more than 20 different sports to bet on. As it couldn't be otherwise, football and tennis, the two most popular sports among bettors, are the first two on the betting menu, but we can also bet on basketball, American football, winter sports, motor sports, table tennis, darts, rugby, golf, cycling... An offer that, as is usually the case in newly launched betting sites, improves little by little, and also includes some exotic options such as sailing or Australian football.
With regards to betting markets, everything depends on the event. For example, in a football match we usually find that there are over 75 markets. We can always request improvements, such as the presence of Asian handicaps, but generally speaking the offering is quite good. They also have a large number of long-term offers, some with quite a bit of advance notice, which some players will appreciate.
Casino Gran Madrid's odds are in line with what the majority of sports betting houses in Philippines offer, generally aligned with the most interesting ones. This means that there will be selections where we can find the best odds in this sportsbook and others where they be slightly below what the competition offers, but it won't be difficult to find more than interesting odds at Casino Gran Madrid.
Live section (live betting)
All live betting fans should check out the live section of the Casino Gran Madrid. We can apply our own filters by sport, but with a quick glance we can see that the live scores for each sport are in color. In addition, it is not limited to the current result, but in tennis it indicates the result of each set, in football we have the exact minute of play... As if that were not enough, we have a good number of markets where we can bet, which consolidates the live section as one of its strong points.
Accepted payment methods
Casino Gran Madrid allows Philippines to deposit funds into our account through the most common methods: credit or debit card, PayPal, Skrill, PaySafeCard, bank transfer and teleingreso. In addition, you can deposit money into your account at the physical casinos of Torrelodones and Colón in Madrid or Torrequebrada in Málaga. The limit is $600 daily, $1,500 weekly and $3,000 monthly, although they can be modified from your account. To withdraw funds, we have PayPal, Skrill, bank transfer, or physical casinos from 4:00 PM to 5:00 AM, although we must request the withdrawal online and wait for approval. In no case will commissions be charged.
How to register and deposit at CGM Apuestas?
Signing up for Casino Gran Madrid is as easy as go to the betting section of their website and clicking on the red "Register" button. Next, a form will appear where you'll need to enter your personal information, contact details, and choose a username and password to play at Casino Gran Madrid. To make a deposit, simply log in and, in your user section, go to the "Deposit" option. You'll need to choose the selected method, indicate the amount to deposit, and follow the different steps according to the chosen payment method.
Perhaps being a new betting site generate doubts among some very fearful players, but there is no need to doubt the security of Casino Gran Madrid, which has a long track record in both physical and online gaming. The best endorsement of this is the fact that it has a license from the AGCO, and if you still have any doubts, just search for the name of its parent company Esgaming, SAU on the internet to ensure that it is a completely safe website that has all the necessary permits.
On the website, you will also find the logos for Responsible Gaming, Playing Well, and Self-Exclusion, as well as a reminder that individuals with mental disabilities are prohibited from playing, which reinforces the website's safety measures. It's also important to note that in order to withdraw funds, you will need to validate your account with your ID and Casino Gran Madrid request any information that helps them confirm your identity and ownership of the account. If you still have questions, we recommend contacting customer support.
CGM Betting App
One of the major drawbacks of Casino Gran Madrid is that it does not have an app for playing on our mobile or tablet, so you will have to use the browser of these devices to place your bets. It also does not have an app for casino games, and although the website covers our needs well, it is always preferable to play with an app that optimizes data consumption and loads a few seconds earlier, which can be crucial when trying to catch certain odds.
If we scroll down almost to the bottom of the betting website of Casino Gran Madrid, we will see the customer service section, which operates from 9am to 1am, 7 days a week. We can contact them at the phone number 918 561 111, the email address [email protected], or by filling out a complaint form (for which it's necessary to be logged in). Outside of these hours, they won't answer our phone call, but we can send an email or file a complaint.
- Email: [email protected]
- Phone: 918 561 111
Despite offering a good service, we always miss having an online chat that allows Philippines to instantly resolve our queries with the help of an agent. It is one of the aspects to improve in the customer service - there is also no chat for the casino - but even so, we have several ways to contact them, a decent schedule, and fortunately, it offers a conventional telephone number, not a special tariff one.
CGM Bets: opinions and conclusion
We just need to recap what CGM Betting offers, and the general conclusion is that despite being a recent betting house with aspects to improve, it leaves very good feelings. Navigating through the different menus it offers is very simple and intuitive, the choice of colors and system is comfortable, the sports events it offers are not bad, with dozens of sports and competitions from all over the world, and overall the odds are among the highest we found - they don't have to be the best, but they are very good. And the live section is one of the most powerful in the market.
However, this does not mean that, like any betting company that has only been in the industry for a relatively short time, there are no areas for improvement such as the presence of Asian handicaps in the bets, the development of an app that allows Philippines to play more comfortably from our mobile or tablet, or the introduction of a chat in the customer service. However, there are many betting companies that have managed to consolidate themselves with a similar offer to what Casino Gran Madrid offers and CGM is on its way to achieving this.
We also want to highlight the ease with which we can make a deposit or withdraw funds, offering Philippines a range of payment methods that, while not the widest in the world, do include those used by the vast majority of players. Security is as important as the amount, and we can safely deposit with a lot of methods...and even physically in their casinos. As it grows, it will surely improve, but at first the result is more than satisfactory.
- Powerful live section
- Income also from the casino
- Very comfortable and intuitive navigation
- Does not have app