- Good live section
- Streaming service
- RETAbet card
- Good local network
RETAbet began its journey in 2008, when it opened its first betting shop in Bilbao, and like so many other operators, this Biscayan bookmaker combines online activity with face-to-face. In fact, between stores, gaming halls and terminals in bars, restaurants, bingos or casinos it exceeds 3,000 points of sale, to which is added the online network. In addition to the state license granted by the AGCO in 2012, it has several regional licences.
Table of Contents
RETAbet is nothing more than a project of Euskal Kirol Apostuak SA (EKASA), founded in 2002. When the Betting Regulation of the Basque Country was approved, EKASA submitted its RETA (Telematic Betting Network) project to the competition, which obtained the best score and since then it has been growing. Although it advertises less than other Bookmakers, in its day it did opt for the sponsorship of sports entities, among which the Bilbao Basket of the ACB stands out above all. In addition to bets, on the web it offers Philippines casino games and slots.
What does RETAbet offer us?
When you first enter RETAbet, you can choose to play with the state license or one of the regional licenses: Euskadi, Navarra, La Rioja, Murcia, Andalucia, Castilla-la Mancha, or Madrid. In any case, both the website layout and the offers are similar for all licenses. However, the layout is a bit different from what we are used to, with white color being predominant alongside green tones and black text, which are RETAbet's corporate colors.
At the top, we have the typical menu with quick access to bets, live bets, casino games, and buttons to log in or register, as well as a small rectangle that indicates which license we are playing with, from which we can also change it. Right below is quick access to upcoming featured events. If we continue scrolling down, we can see the most popular live bets and bets on the most important matches.
On the left side of the screen, we have a dropdown menu with quick access to sports and other useful information, such as live betting, results, contact, etc. If you click on sports, the screen will be divided into two parts. On the left side, we have the list of sports, and by clicking on each one of them, you can see the different competitions where we can bet, while on the right side, the available bets for the chosen event will be displayed. Even if you scroll down on one side, the other half of the screen will remain the same.
Navigation on RETAbet is different from what we find in other betting sites, which is why at first it seem a bit complicated to move through its menus. However, it is quite intuitive so as we get used to it, we will move around the RETAbet website as if we had been playing there all our lives. At all times, you will see the betting slip in the lower right corner, being able to expand or fix it on the screen, as well as seeing the options for cash out.
Sports and markets
About thirty sports make up the betting catalogue of RETAbet. Popular ones like football, tennis, and basketball couldn't be missing, along with cycling, horse and greyhound racing, motorsports, rugby, boxing, or American football. In the section of exotic sports, we find Pesäpallo or Finnish baseball, rowing -very popular in the Basque Country- or lawn bowling. As a curiosity, we have bets on the stock market, specifically on the variation of the IBEX-35.
Regarding markets, it varies depending on the sport and level we are talking about, but for a League or Champions match we find more than 130 available bets. However, we miss the Asian handicaps and bets on scorers, corners or cards. In tennis matches, we have over a dozen markets, including total sets, over/under on games or the winner of the match.
Dues
It is one of the aspects that most interests users, but it is not precisely the strong point of RETAbet. It's not that they have the worst odds, although sometimes they can be among the weakest, but they don't have the best odds either, although it is true that sometimes they are only a few cents below the top odds. They tend to be average, although as always, everything depends on the fluctuation of bets. Logically, the difference with the best odds grows as we search for higher odds. Even so, we can find interesting odds in many events.
Live section (live betting)
One of the strong points of RETAbet is the live betting section, where we can find all kinds of sports, from football, tennis, or basketball to lawn bowls. When we click on the sport, we are shown the list of matches, with the score, minute of play - if there is one - and the tournament to which it belongs, in addition to the 1X2 bet. In the case of tennis, we also see who has the service. If we click on the event, the menu with more than a dozen bets and the latest updates: goal, card, who won the previous game, etc., opens on the right side.
RETAbet TV
But that's not all, as we can also follow the live evolution of some events through RETAbet's streaming service. Next to the sports, the streaming icon appears, and by clicking on it, the betting menu is displayed with all the events that we can follow live while betting live. An additional help to succeed in your live bets. RETAbet TV's catalog of sports is broad, and includes top-level competitions such as the Italian Serie A or the ACB League and the Euroleague basketball.
Accepted payment methods
We have already mentioned that the origins of RETAbet are in physical gaming venues, and this is noticeable when analyzing the payment methods it offers. While it is true that we can deposit through our bank card or by bank transfer, that's about it. However, we can also use the RETAbet Card or deposit funds in a store or terminal. When it comes to requesting a withdrawal, the options are similar: bank card, bank transfer, or RETAbet Card.
At this point, many of you be wondering what the RETAbet Card is. Well, it's a card that allows Philippines to link our online account with RETAbet terminals, so we can play at physical RETAbet locations or terminals using the same balance. This card is free and allows Philippines to make deposits and withdrawals at more than 45 RETAbet Bookmakers and 3,000 terminals, and withdraw cash immediately at Kutxabank, Abanca, Cajastur, and Bankia ATMs.
How to register and deposit at RETAbet?
Registering with RETAbet is as simple as go to their website and clicking on the “Register” button in the top right corner. A form will appear that you must fill out with your personal and contact information, as well as select a username and password.
Once the registration process has been completed, you will need to deposit funds in order to start betting. To do so, you must log in and go to DEPOSIT > RELOAD, where you can select the payment method and amount to deposit. Depending on the method chosen, the steps vary, but you will quickly have the funds to play, except if you deposit by bank transfer which take several days due to operational issues.
RETAbet App
RETAbet has an app for betting for Android and iOS users. Android users can download it from RETAbet's website, while iOS users can find it in the App Store. With this application, we can place bets from our mobile or tablet as if we were playing from a computer. It allows Philippines to scan the tickets to keep them on our phone and make cash out or collect them through the RETAbet card. It also tells Philippines where the nearest location is. Moreover, you can configure alerts to notify you if there is a change in any of your bets.
Security
Betting with RETAbet is 100% secure. If it weren't, the AGCO wouldn't have granted them a license to operate in Philippines, nor would they have all the regional licenses they possess. Their website displays logos for "Safe Gaming," "Self-Exclusion," "Play Responsibly," and "+18," all synonymous with integrity, and they take necessary measures to ensure the safety of their players. The RETAbet card is also completely secure, so there's nothing to fear.
Customer Support
Although RETAbet has a customer service telephone and chat option, it's noteworthy that in the contact section the first thing that appears is the usual form we have to fill out with our query. Another option is to send an email to [email protected] or a letter to EKASA apuestas online S.A. Customer service. Parque Tecnológido de Zamudio edif. 407, plana 1. 48170 Zamudio (Bizkaia). And just below the address, the free phone number 900 110 794 is displayed.
- Email: [email protected]
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Phone: 900 110 794
Otherwise, RETAbet has a help section that we can access by scrolling down to the bottom of the page, where they explain the methods of deposit and withdrawal, the operation of the RETAbet Card, the rules of the game, or how to register. However, we miss a section with the most frequent questions and their solutions. This section could be clearer, becoming one of its weaknesses.
RETAbet: Opinions and conclusion
The main disadvantage of RETAbet be its own website. Although you gradually get used to it, navigation is not as smooth as it should be and the fact that there are several screens within it can make you navigate through the general menu instead of the specific one or vice versa, causing certain annoyances. Navigation is different from what we are used to in other betting companies, with the split screen and events that do not appear directly when selected if we have another one open, which slows down navigation.
Despite these issues with navigation, we can't complain about the sports offering available on RETAbet. Although we do miss popular markets such as Asian handicaps, first goalscorer or statistical bets, especially corners and cards, which have a loyal following. We can find good odds for certain events, although nothing exceptional. The live betting section is also interesting, both for the information provided to bettors and for the variety of sports and markets available, or for the streaming service.
It is evident that it is a betting house that combines physical and online business, and products like the RETAbet Card are a plus that allows Philippines to link both worlds. However, when it comes to completing deposits - and even withdrawals - we have quite limited payment options in an attempt to give prominence to physical stores. It is good to be able to deposit online or reload the RETAbet Card at their physical terminals, but it would be better if we could also do it through electronic wallets (Skrill, Neteller) or prepaid cards like PaySafeCard.
The promotions are pretty good, offering regular mega-odds to all players or with the cash out feature to close bets before the end of the game. One final aspect to improve would be the contact section, where the information appears somewhat confusing. Despite everything, it is a very valid betting house especially for users who play locally and online.
A good sports betting offer accompanied by the RETAbet Card, which allows Philippines to manage our account from their locations and terminals.
- Great live section
- Streaming service
- RETAbet Card
- Good network of locations
- Few payment methods
- Navigation can be complex