- Up to $1200 + 65 Welcome Free Spins
- Excellent catalog of games
- VIP Club
- Live chat and phone support
One of the recent innovations in the Canadian gaming sector has been the arrival of Superplay. This online casino opened in January. its doors in January 2022, operated by Ganador Azteca, SAPI de CV together with the authorized operator Operadora Ganador TV Azteca, SA de CV. It has a Canadian license, and little by little it is creating its space among fans of online casino games in our country.
Table of contents
- 1 Our experience in Superplay
- 2 Superplay Welcome Bonus
- 3 Games offer
- 4 VIP Club
- 5 Payment methods
- 6 Security
- 7 Superplay Casino App
- 8 Customer service
- 9 Superplay: Opinions and conclusion
- 10 Superplay FAQ
On its website, it presents itself as the casino that has everything we could ask for. Games, a secure and easy-to-use platform, and the biggest prizes. In this Superplay Casino review, we will try to discover if this is true, as well as offer you the keys to enjoy the best gaming experience in this casino. It is worth noting that it is exclusively a casino operator and does not offer sports betting to its users.
Our Superplay experience
At first glance, Superplay delivers what it promises. We have a very simple navigation, with a good number of filters that allow Philippines to quickly access the game we are looking for. One of the first things we look at is the available games, and here we have a spectacular game catalog: slots, roulette, blackjack, baccarat, video bingo, video poker and many other games. All accompanied by an interesting live casino.
One of the most striking aspects of this operator is that refunds our first four deposits. In total, we can receive up to $1200 in casino bonuses, as well as 65 free spins for selected slot machines. This is not the only deposit offer, as every week we have the super thursday of casino, with a bonus of 50% up to $2000 on your deposit and 10 free spins. The conditions for releasing these bonuses are quite feasible, in line with typical casino bonuses.
In addition to these promotions, there is also a VIP Club for selected users. It provides its users with a wide variety of payment methods, especially for making deposits. In the case of withdrawals, we have fewer options but we are more than covered. There is no casino app, but their website is optimized for mobile devices. Additionally, they have comprehensive customer support.
Superplay Welcome Bonus
Superplay welcomes its players with a great offer: a up to $12,000 welcome bonus and 65 free spins bonus on selected slots for your first four deposits. To access this promotion, a minimum deposit of $10 is required for each deposit (deposits via Skrill, Neteller, Paysafe, PayPal or EcoPayz e-wallets are not eligible for this promotion). The first bonus is automatically assigned after the initial deposit, and subsequently, the codes "WSU2" (2nd deposit), "WSU3" (3rd deposit), and "WSU4" (4th deposit) need to be entered in order to receive the bonuses.
The first deposit consists of a 100% bonus up to $300 and 10 freespins for the Book of Oz slot. With the second deposit, we will also receive a 100% bonus up to $300 and 15 free spins, this time for the 9 Masks of Fire slot. The third and fourth deposits come with a 50% bonus up to $300 and 20 free spins for the Arctic Enchantress and Amazing Link Apollo slots respectively. To receive these freespins, you must play a minimum amount of $20. They expire within 72 hours, and we can win a maximum of $2000 with them.
On the other hand, the different welcome bonuses are subject to a x40 rollover that must be fulfilled within 15 days following their assignment. Slots contribute 100% to the rollover -75% for classic slots-, and the maximum bet is $12 per spin or $12 per line spin; table games contribute 10% and blackjack 5%, always with a maximum of $32 per bet. Baccarat, jackpot games, video poker, and a selection of slots that you can check in the bonus T&C are excluded from the rollover.
When we access the gaming section of Superplay, the most popular games among users appear first. We can choose between slot machines, live casino, and casino games, including roulette, blackjack, baccarat, or virtual sports. Unfortunately, there is no demo mode available to allow Philippines to become familiar with the games. However, it offers games from the best casino game providers, such as Play'n'nGO, NetEnt, Evolution, Pragmatic Play, Microgaming, or MGA. We can filter according to the provider.
The slot catalog of Superplay Casino seems to never end, with hundreds of titles. Among the most outstanding slot machines are Starbust, Wolf Gold, Book of Dead, Gonzo's Quest, Immortal Romance, Jack Hammer or Game of Thrones. We have slots with endless themes, some of them inspired by Canadian culture, and we can filter them between videoslots, classics, TV shows, movies and superheroes, megaways or bonus buy slots.
The roulette offer available at Superplay approaches 40 tables, including live roulette. With such a broad catalogue, we find roulette in its European, French, and American versions, although occasionally it appears with other names such as “Ruleta le Partagé”. There are also Gold tables for players with a higher bankroll or roulette tables with multipliers.
We found a similar number of blackjack tables, a game available in all its variations: European, American, single deck, multi-hand... As with roulette, there are also live blackjack tables where we can interact with the dealer. Gold tables for players with higher betting limits couldn't be missing.
✅ Live Casino
Within the live casino section, we can play roulette, blackjack or baccarat. The gaming tables do not always coincide with those found in a conventional casino. Thus, there are French, European and American roulettes, as well as lightning roulettes and VIP tables; in the case of blackjack, there are also VIP or lightning live blackjack options, even available in baccarat. Craps, Texas Hold'em Poker, Three Card Poker or Deal or No Deal are other games available in the live casino.
✅ Virtual sports
As we mentioned at the beginning, Superplay does not offer sports betting, but its game catalog does include virtual sports, a product commonly found in betting houses. However, it is still a game similar to what we find in any casino. There are several options for virtual football, as well as greyhounds, horses, trotters, velodrome, speedway, and golf.
✅ Other games
We have already talked about the presence of baccarat, which even has its own lobby - also known as punto y banca. We also found a section for video bingo, and in the "other games" section, you can enjoy video poker, craps, Sic Bo, Jacks or Better, casino hold'em... In short, a wide selection of games to complement an excellent online casino offer.
Superplay users have access to the VIP club. We can access it from the main menu of the casino, and there we will find the VIP benefits such as a personal account manager, exclusive VIP bonuses and events, a VIP prize draw every month, holiday packages, personal payment service, personalized birthday gifts or flight tickets. Another incentive to register with Superplay. If you meet the requirements, Superplay staff will invite you to join the VIP program.
We can make deposits using VISA, MasterCard and Maestro credit and debit cards, Oxxo, ToditoCash, PaySafeCard, Skrill, Neteller, ecoPayz, AstroPay and online bank transfer via SPEI, Santander or Banorte. No commission applies, and the money will be available instantly except for Oxxo cash payments, which take one to three days. The minimum deposit is $100 and the maximum is $117,000. Remember that deposits via electronic wallet are excluded from the welcome bonus.
The options for withdrawing funds are limited to bank transfers via SPEI, Santander, and Banorte, as well as Skrill, Neteller, ecoPayz, and AstroPay electronic wallets. If you withdraw your winnings via online bank transfer, the money will be available within 3 to 4 business days; with electronic wallets, the processing is instant. The minimum amount to withdraw is $300, and the maximum is $25,000. The transaction take longer if Superplay requests additional documentation to verify the account. A withdrawal fee of 10% applies.
Superplay Casino holds a Canadian license to offer its casino games, which implies compliance with the national regulator's requirements. This guarantees fair play in a safe environment, where only chance stands between our play and victory. Superplay could have chosen to operate in Canada under the license of a third party, but has opted to obtain the Canadian license, in accordance with our country's specific regulation.
In Canada, gambling is restricted to adults over the age of 18. If you are under 18 years old, you will not be able to play at Superplay Casino. Therefore, this operator is obligated to verify your identity. If you have not completed the KYC process, your gaming experience be limited, for example, you not be able to withdraw your winnings. When we go to withdraw our funds, the casino require additional documentation to protect our identity or to prevent money laundering.
Superplay Casino App
At the moment, Superplay Casino does not have a mobile application. However, it has a website fully optimized for any screen. This means you can play their slot machines, roulette, or any of their games using the browser on your mobile or tablet. Simply access their website from your browser. To optimize your experience, Superplay recommends closing any other windows, music programs, or background downloads.
By following the Menu > Support itinerary, you can open the live chat where Superplay agents will assist Philippines in English. Another option is to contact the casino support service via phone +52 5585 259 790. If you prefer to receive a written response, you can send your query to email [email protected]. In all of these support channels, we will be assisted in Spanish.
On the other hand, in the menu we can also access the FAQs. There you will find the answers to the most common questions from Superplay users related to aspects such as registration, mobile, VIP program, account management, deposits, withdrawals, promotions and tournaments, etc. Regarding social networks, on their own website we find a link to their Facebook account, @superplayCanada.
Superplay: Opinions and conclusion
In its presentation, Superplay Casino promised a lot and it has not disappointed. We have a great game catalog, with many options to play slots, roulette, blackjack, baccarat, craps, and many other games it offers. And not only that, but they are available in all their versions and with VIP or gold tables for players looking for bigger bets. The live casino catalog is also very good.
It's worth noting the bonus on the first four deposits under conditions similar to those of other online casinos in Canada. We miss some options for withdrawing our funds, especially cashing out through our bank card, but the payment methods are more than enough. The customer support service, which includes live chat and phone support, is also excellent.
One of the aspects to improve is the absence of a demo mode, which prevents Philippines from testing the games before betting with real money. It can also be noted that there is no app available, but this is perfectly compensated by the optimized web design. What we like the least is the 10% fee charged for withdrawals. All of this makes Superplay Casino an excellent option for any type of player, especially for those looking for high-stakes tables.
- Up to $1200 + 65 free welcome spins
- Excellent game catalog
- Club VIP
- Live chat and phone support
- Demo mode not available
- 10% withdrawal fee